The night before the "National Business Innovation and Digital Transformation Summit," a suite in a five-star hotel adjacent to the Capital International Convention and Exhibition Center was ablaze with light.
Li Banjia stood before a massive floor-to-ceiling mirror, repeatedly rehearsing his keynote speech for the following day: "The 'Dao' and 'Technique' of Smart Retail: A Traditional Giant's Path to Digital Nirvana." Behind him, Wang Mengmeng meticulously tracked the time with a stopwatch, while Lin Wei and several core members of the Digital Transformation Office’s Strategic Research and Knowledge Management Department fine-tuned his every gesture, pause, and even his gaze, based on the "Speech Logic and Persuasion Optimization Suggestions" provided by the Hanlin Academy (Advanced).
"Deputy Director Li, when you elaborate on the core concept of 'Putting the User at the North Star,' if you could include a more concrete case study—like how the 'talking smart shelves' at Store A helped customers quickly find their desired items—the effect would likely be even better," suggested a senior director from the Strategic Research Department, a woman who had worked for years at a top international consulting firm.
Chapter 122